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automatic gates barriers bollards DIGITAL TV NETWORKS CCTV IPTV DOOR ENTRY ACCESS CONTROL GATES BARRIERS AUTO DOORS FIRE PROTECTION EMERGENCY LIGHTING WARDEN CALL RESPONSE PERSONAL ATTACK VOICE EVACUATION PAGING AOV designinstallmaintain 2 who we are what we can offer you SCCI Alphatrack has over a number of years built a varied portfolio of clients from Local Housing Authorities National Housing groups local managing agents reaching well over 600k residents to commercial clients such as Ladbrokes Paddy Power HM Prison Service financial institutions and large hotel groups. We only use trusted and reliable equipment from reputable companies such as BFT FAAC BPT and BENINCA. All our products are not only manufactured to meet high quality standards but most importantly they conform to stringent safety standards designed to comply with EU standards following fatal accidents involving automated gates in the UK. Gates are classed as machinery and are to be treated as such. Using only exceptional quality manufactured products ensures a seamless installation and a high level of operation for our clients. SCCI Alphatrack have developed a large and diverse selection of Service and Maintenance agreements to best suit our clients needs from ad-hoc to short term and long term agreements. Installations are covered by a Complete Service Care Programme Includes 12 month warranty on all parts subject to agreements Dedicated Client Help Line Service and Maintenance covered 7 days per week subject to agreements Covers UK nationwide call-outs repairs and component replacement Guaranteed response times Out of Hours OOH service optional Planned preventative maintenance on all systems optional Dedicated Account Manager SCCI Alphatracks service engineers carry the latest fault finding equipment to ensure minimum downtime to residents Fully stocked vehicles carry a large range of gatebarrier satellite aerial door entry access control warden call fire protection and CCTV components to cover faulty hardware no constant return calls 97 of calls rectified on first visit Available to our clients is a dedicated customer database providing a full client history on all fault reports and repairs SCCI Alphatrack provide emergency callout cover 365 days per year on our top tier service level agreement SCCI Alphatrack engineers all meet stringent HS accreditations and all have passed NVQ Level 2 qualifications as a minimum. The technical expertise held by our engineers is second to none For our clients peace of mind SCCI Alphatrack carries 10 million public liability insurance All engineers are fully CRB checked SCCI Alphatrack have the added bonus of large warehouse facilities to enable them to store stock items no waiting for stock delivery of the widely used components All SCCI Alphatrack service vehicles are fitted with live tracking enabling quick dispatch of the closest engineer to a reported fault 3 exorACCREDITED COMPANY SP203-1 OHSAS 18001 Registered HealthSafety Management 015 ISO 14001 Registered Environmental Management 015 ISO 9001 Registered Quality Management 015 4 benefits Easy control of large volumes of people traffic Deterrent to trespass break in and vandalism Prevents unauthorised dumping of rubbish Attractive styled gates available automatic car park barriers The automatic car park barrier has become very popular in private residential car park areas. With parking spaces at a premium in many areas this barrier system gives only the residents access to the car park meaning no unauthorised vehicle can take a resident designated parking space. This system can also be integrated into the buildings videoaudio door entry system to allow access to visitors. Access can be via tokens a keypad or card access. gate security SCCI Alphatrack deal in all aspects of gate security depending on your requirement there is a choice of wooden electric or sliding gates steel electric gates or wrought iron electric or sliding gates. Choice is usually determined by which type of property needs securing in either the domestic or commercial environment. sliding gates Automatic and manual sliding gates are the ultimate in gate security like a moving section of fence they give high duty rating with high security. They can run on tracks that are laid into a concrete foundation or they can be cantilevered. Bespoke solutions of high level security for residential and commercial sites system access control options ENTRY controlled - EXIT free ENTRY free - EXIT controlled ENTRY and EXIT controlled means of access control options Door entry for visitordelivery entry Fob for residentguestsstaff entry Exit loop for Free exit Entry loop for free entry may be essential if busy road or limited access area Door entry for visitor and delivery exit Fob for staff exit Token for guest exit Door entry for visitordelivery entry and exit Fob for guestsstaff entry and exit concrete barriers Advantages of using reinforced concrete barriers Specialist delivery vehicles ensuring a quick easy efficient service Helps prevent illegal fly tipping and misuse of vacant land Blocks off entrances Secures empty workplaces or building sites Secures perimeters of buildings land or car parks Limits access for vehicles Splits traffic and pedestrians Concrete security barriers prevent ram raiding Hire concrete blocks to protect vacant sites They can be placed next to each other to offer a continuous line or singular to block gateways etc. Lorry mounted cranes provide a quick and efficient service 5 Dear William I just wanted to say that our carpark is now working fantastically thanks to Nathan and his team who worked with such patience in assisting us with the issues on site. Kylie Monsees Operations Manager Premier Inn Bristol City Centre 6 SCCI Alphatrack operates one of the largest and strongest service and maintenance teams in the UK within our industry electromechanical bollards The Stoppy MBB 700 is the ideal solution for the protection and safety of any spaces requiring controlled access. Guarantees maximum reliability and requires very little maintenance. Designed to work in the most extreme conditions with all metal parts treated with cataphoresis and the new EPDM seal integrated in the flange and led light crown. The Stoppy MBB 700 has a rising time of only 9 seconds. stand-alone car park management systems The Espas 20 System is a wireless parking system with the only wire being the electricity cable that powers the station. At the heart of the Espas 20 System is a 2SD barcode that is generated by the entry column of the system and this 2D barcode which is printed on industry standard fan-fold tickets contains a wealth of information including date and time it was produced. The 2D barcoded ticket is the mechanism for carrying information between the different devices and the calculation of the amount owed is based on the tariff structure that has been programmed into the payment devices. The Espas 20 can be run with either a manual ticket reader which will calculate and display the amount to an operator who will take payment or an automatic pay station that reads calculates and takes payment by either notes or coins. With RFID capability the system can give operator entry exit cards to give employees or select visitors free access. 7 maintenance servicing At SCCI Alphatrack we can offer maintenance contracts for most systems. Checks are carried out twice a year in line with manufactures recommendations one maintenance inspection and one safety check. SCCI Alphatrack works together with an experienced and trusted partner to provide an efficient effective and reliable service to its customers all working to SCCI Alphatracks strict codes of practice at all times. Automatic gate and barrier systems are generally exposed to all weather conditions and varying levels of use. As with all automation equipment a preventative maintenance visit program will ensure the longest possible life of the equipment whilst ensuring regulation compliance The maintenanceservice visit will include Full service and maintenance checks where any faulty components can be repaired or replaced Spray and lubricate all mechanical parts Clean circuitry of dust and other debris such as insect nests Testing of safety devices Adjustments of gatebarrier hardware such as rollers and hinges Re-align gatebarrier Check and clean gatebarrier Maintenance and fault report sheets with every site visit At this time we will also make recommendations relating to safety devices signage lighting guards etc. to bring the systems in line with current regulations. our service centre SCCI Alphatrack have developed a dedicated call centre team with years of experience to meet the needs and expectations of all our clients. The Call Centre is staffed with experienced operators trained in receiving and handling calls from our broad and diverse range of customers. Electronic callboards are in operation to ensure the smooth handling of all incoming enquiries. Should a fault arise our Call Centre Staff are on hand to take all relevant information from the client which is entered on to our dedicated fault reporting database. Available to our clients is a dedicated customer database providing a full client history on all fault reports and repairs. SCCI Alphatrack provide emergency callout cover 365 days per year on our top tier service level agreement. SCCI Alphatrack operate a fast track service for the elderly and vulnerable who rely on the peace of mind knowing a fault will be attended to swiftly to reinstate security. 8 9 The call centre operates 247 362 days a year enabling customers to receive support anytime during the day warranty All systems installed by SCCI Alphatrack include a comprehensive 12 month warranty covering costs of call-out and repair as a result of product breakdown or defect. SCCI Alphatrack Service Centre is available to take calls from clients 24 hours a day and 7 days a week and our engineers are able to provide on-site support 365 days of the year. After the initial 12 month warranty period the systems will be covered by SCCI Alphatracks Extended Warranty program prices and service level options will be supplied at least 1 month prior to the end of the standard 12 month warranty period. gate safety the law Supply of Machinery Safety Regulations 2008 and EN standards EN13241-1 Electric gates provide security and also enhance the look of many private properties but they are still classed as a piece of machinery. If not installed correctly by a professional the system has the potential to cause serious harm. The summer of 2010 saw the fatalities of two young children after becoming trapped in powered gates. These were two separate incidents but down to the same problem. They were trapped due to the fact that their presence at the closing edge was not detected and the closing force of the gate when obstructed was too high. The main dangers are possible death or injury caused by crush impact drag or trap. All automated Gate Barrier and Bollard systems must have a risk assessment methodology and equipment list to show how the risks are removed or significantly reduced and a statement of any residual risk. The system is then to be given a unique reference number and an EC certificate of conformity and be CE marked with a suitable label on gates. In order to provide a safe system of operation for automated gates the legal directives and standards must be applied. The Machinery Directive is a legal requirement and must be complied with to ensure the safety of users and members of the public who could gain access and to ensure that we SCCI Alphatrack and our clients carry out and are seen to have carried out our duties under the law. The Health and Safety Executive HSE issued two safety notices in 2010 giving details on the risks and the protection method needed. The HSE now requires electric gate installers to carry out a comprehensive risk assessment of hazards to anyone using the gates prior to design and installation and for the design to eliminate or considerably reduce any risks identified. The HSE also requires that persons responsible for the management and maintenance of electric gates should be provided with appropriate documentation instructions for use and training to operate and maintain the gates safely and recommends that regular reviews of assessments should be undertaken to ensure the gates are maintained in a safe condition. frequently asked questions As an electric gate owner what are the legal implications for me if a gate on my property causes an accident As an end userowner you have a duty of care to ensure that the gate is safe and that any users of the gate can operate it safely. In the event of an accident you would be liable as the owneroperator of a defective machine. What is the legal requirement for automatic gate and barrier maintenance There is a legal requirement for any gate on commercial properties to be maintained at least annually. How do you stop an electric barrier from closing There should be two different types of safety devices fitted to an automatic gate. Typically this would include an electro-mechanical induction loop which detects approaching vehicles and then recognises when the vehicle has passed the barrier area allowing it to close. Photocells IR BEAMS should be installed that would stop the gate closing on a person or a vehicle. PhotocellsIR Beams work by signals being sent from the transmitter to the receiver. If an objectperson obstruct that signal this will activate the safety procedure. The other option on gates might be a pressuresafety edge fitted to protect the various trap points on a gate which when activated would stop the gate reverse a short way and then stop the gate. If wired correctly the gate would not move again until the gate received a further signal to openclose. Let SCCI Alphatrack look after your access and parking control requirements to ensure peace of mind and a seamless service to you our client. 10 HSE Notices Concerning Gate Safety Ask about our FREE Gate Safety Seminars Call 01279 630400 SCCI Alphatrack Limited Piper House 14 West Place West Road Harlow Essex CM20 2GY T 44 01279 630400 F 44 01279 630500 E Copyright SCCI Alphatrack June 2015