webenquiries@sccialphatrack.co.uk  |  01279 630400

Important information affecting our customers

All hotels will be affected by the 700MHZ clearance project and HM Prison/Holiday Parks/Residential (Social & Private) apartment block TV systems are likely to be affected.

What is 700MHz clearance?

In November 2014 Ofcom announced its decision to reallocate some of the airwaves used by Freeview terrestrial television to mobile services, preparing for a predicted increase in demand for mobile data. As a result, some Freeview channels will be moved to new frequencies – this process is known as 700MHz clearance.

When is it happening?

The next phase will commence in February 2018 depending on the location of your local transmitter. Digital UK provide a postcode checker that lists transmitter locations alongside the date of the proposed changes. Click here to see a UK map of changes by area.

How will the clearance affect my residential block/ hotel / hospital / office premises?

Most domestic Freeview viewers will simply need to retune their TV equipment (although, Ofcom has stated that between 140,000 – 270,000 homes may also need to replace / realign their aerial to continue receiving all available channels).

However, the nature of many commercial business network infrastructures may require further work to be completed. This may take the form of a headend replacement/retune, the restructuring of a tailored channel listing or more complicated infrastructure work.

What can SCCI Alphatrack do to help?

Simply speaking, SCCI Alphatrack is on the end of the telephone to answer all relating questions and provide technical assistance, ensuring your property’s TV system is not compromised during the 700MHZ clearance process.
Should a call out be required we can despatch one of our nationwide network of technical and maintenance engineers at short notice to provide advice and carry out all necessary infrastructure work.

Should you have any questions please email us on our dedicated email address 700support@sccialphatrack.co.uk

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